Information

Payment Options

  • Acceptable forms of payment are credit card, wire transfer, COD, money order, cashier's check, company checks and personal checks.
  • Corporate PO may be accepted for qualified buyers Credit card: We accept Visa, MasterCard, AMEX, and Discover
  • Smartech Consulting shall automatically charge and withhold 7.75 % sales tax for orders to be delivered to addresses within California.
  • Smartech prefers PayPal

Warranty

  • Smartech Consulting offers 7-day warranty against DOA.
  • Extended warranty is available for Network Appliance equipment.

Shipping Policy

  • Most products may be returned or exchanged within 14 days of your product's shipping date.
  • All returns must include a Return Merchandise Authorization Number (RMA#).
  • In case of return, the buyer should return everything in the package and pay for the return shipping cost if the equipment is not defective.
  • If you request a replacement, we will ship your replacement after we receive and process your returned product.

Return Policy

  • Buyer pays the actual shipping cost.
  • Items are shipped 24-48 hours after your order is placed.
  • Next Day Air and Second Day Air is not excluded from this processing time.
  • Your tracking number will be emailed to you after shipment.